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Approved Training and Certification Courses
for the Hospitality Industry
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GRATUITY SECRETS COURSE:
Tipping, also known as a gratuity, is a multi-billion dollar industry in the United States. Restaurants and bars
rely on customer tips to supplement employee income, thereby keeping prices low and cutting down on sales tax the
customer would otherwise have to pay. Because tipping is obligatory, the server assumes all the risk and reward,
while the restaurant or bar can operate safely at a lower cost.
Servers need to know proven methods to increase their bottom line. The purpose of this course is to help you develop
strategies to maximize your overall tipping percentage and the customer’s overall bill, which is the basis for
your tip.
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"By using the hints
I learned from this course, I've noticed
a definite increase
in the amount of
tips I make each
night"
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 Pricing
The cost of certification through this course is $24. If you are a bar owner or employer and would like to get your entire bar staff
certified, the cost is $95 for setup and $9.95
per person.
General Information
This course is set up to allow you to advance your knowledge
of customer service and upselling, through easy-to-master lessons. As you progress through the course, you will
learn specific and detailed information about how to obtain bigger tips using proven methods.
How long does the course take?
You will use Interactive Flash Cards to practice the concepts from each lesson. This course normally takes 10 -
15 hours of lessons and flash cards. But the key to your success depends on you. There is no substitute for practice.
The course is self-paced so you can go through the course as quickly or as slowly as you wish.
 How can I sign up?
You can enroll through the online form using a credit card and get instant access online. Click the Enroll link
to go to the enrollment form.
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About Us
Professional Server Certification Corporation (PSCC)
offers original state-of-the-art training courses that integrate audio, multimedia, retention testing, and feedback
for the hospitality industry. PSCC can accommodate individuals or adapt a course for any size organization that
wants to train employees.
COURSES:
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